Dynaris is not a HIPAA-compliant platform. Do not use Dynaris to store, transmit, or process protected health information (PHI) unless you have a separate agreement that explicitly covers regulated data. This page describes front-desk scheduling and routing workflows only.

Use Case · Healthcare

Front-desk scheduling without the HIPAA guesswork

We build call routing and appointment scheduling for healthcare front desks — department menus, after-hours triage, and calendar sync — with explicit limits: not HIPAA-certified and must not handle PHI without a dedicated agreement.

20-minute fit check · Discovery Sprint after fit · Builds from $25K

Status quo

The cost of the status quo

Typical monthly cost

~$5,200/mo — two front-desk staff on repetitive intake and callback at $30/hr during peak hours

1

Phones ring through to voicemail during peak patient hours

2

After-hours callers cannot reach scheduling at all

3

Staff repeat the same intake questions on every call

4

Referral, billing, and scheduling lines get mixed in one queue

5

No observability into which menu paths cause abandonment

6

Reschedules and cancellations fall through without systematic follow-up

Scope

What we deliver in a fixed-scope build

  • IVR routing by intent — scheduling, billing, general inquiries (no PHI in default scripts)
  • Appointment scheduling synced to your calendar within compliance policy
  • After-hours answering with callback and escalation workflows
  • Human handoff with conversation summary — not clinical records
  • Call recordings, transcripts, and path analytics for ops review
  • Integration with your phone system and scheduling tools — scoped in Discovery Sprint

Typical build band

Workflow Builder

From $25,000 · Typical $25K–$55K

8–12 weeks · Internal tool, auth, admin, 1–2 integrations

View engagement pricing

See if front-desk routing fits your compliance boundaries

Book a preliminary conversation — we will be direct about HIPAA limits and scope scheduling against your call volume.

Frequently asked questions

For detailed requirements or security review, contact the Dynaris team.

Book a preliminary conversation

No. We scope front-desk scheduling and routing workflows that avoid PHI. Do not process clinical records or protected health information without an explicit BAA and product scope that supports it.