Use Case · Healthcare
Front-desk scheduling without the HIPAA guesswork
We build call routing and appointment scheduling for healthcare front desks — department menus, after-hours triage, and calendar sync — with explicit limits: not HIPAA-certified and must not handle PHI without a dedicated agreement.
20-minute fit check · Discovery Sprint after fit · Builds from $25K
Status quo
The cost of the status quo
Typical monthly cost
~$5,200/mo — two front-desk staff on repetitive intake and callback at $30/hr during peak hours
Phones ring through to voicemail during peak patient hours
After-hours callers cannot reach scheduling at all
Staff repeat the same intake questions on every call
Referral, billing, and scheduling lines get mixed in one queue
No observability into which menu paths cause abandonment
Reschedules and cancellations fall through without systematic follow-up
Scope
What we deliver in a fixed-scope build
- IVR routing by intent — scheduling, billing, general inquiries (no PHI in default scripts)
- Appointment scheduling synced to your calendar within compliance policy
- After-hours answering with callback and escalation workflows
- Human handoff with conversation summary — not clinical records
- Call recordings, transcripts, and path analytics for ops review
- Integration with your phone system and scheduling tools — scoped in Discovery Sprint
Typical build band
Workflow Builder
From $25,000 · Typical $25K–$55K
8–12 weeks · Internal tool, auth, admin, 1–2 integrations
View engagement pricingHow engagement works
From fit check to production
Preliminary conversation
20-minute fit check — problem, budget, timeline, and engagement model.
02Discovery Sprint
Paid scope doc, architecture, and fixed build quote (from $3,500).
03Fixed-scope build
Milestone delivery with weekly demos — you own 100% of code and IP.
04Retainer
Post-launch support, iteration, and roadmap from $2K/mo.
See if front-desk routing fits your compliance boundaries
Book a preliminary conversation — we will be direct about HIPAA limits and scope scheduling against your call volume.
Frequently asked questions
For detailed requirements or security review, contact the Dynaris team.
Book a preliminary conversation