AI Copilot
Agent assist and AI review built into your call workflow.
Help agents during and after calls with AI suggestions, IVR review assist, and structured QA — aligned with how Dynaris pricing describes AI review capabilities.
Capabilities
Copilot capabilities
Assist
In-workflow AI for agents and operators reviewing calls and IVR paths.
Agent assist
Real-time suggestions during live conversations.
IVR review assist
AI helps refine menus and routing based on call patterns.
Post-call summaries
Structured summaries for faster handoffs.
QA support
Highlight moments worth coaching from transcripts.
Workflow context
Copilot aware of CRM stage and prior touchpoints.
Team adoption
Assist that fits existing operator workflows.
How it works
Enable AI Copilot
Turn on assist features for your queues and review workflows.
Connect call data
Ensure recordings and transcripts flow into review.
Configure assist
Set which queues and roles receive copilot features.
Coach and improve
Use AI insights to refine scripts and routing.
See AI Copilot in action
In-workflow AI for agents and operators reviewing calls and IVR paths.
Frequently asked questions
For detailed requirements or security review, contact the Dynaris team.
Book a demo