Support Automation That Escalates, Not Frustrates
Dynaris handles common support requests instantly, escalates complex issues to the right team member, and follows up to ensure every ticket gets resolved.
2-minute setup
The problem
The Support Team Bottleneck
5+
hours/week lost to manual sales tasks per rep
60-70% of support tickets are repetitive questions with known answers
First response time directly impacts customer satisfaction and retention
Complex issues get lost in the queue behind simple password resets
No system to automatically route issues to the right specialist
Follow-up on open tickets requires manual tracking and reminders
How it works
How Support Teams Use Dynaris
Connect your support channels
Email, Slack, and more. Dynaris monitors every channel where customers reach out.
Upload your knowledge base
Dynaris vectorizes your docs, FAQs, and past tickets into searchable knowledge for instant, accurate responses.
Auto-respond to common questions
Known issues get instant, accurate responses. The customer gets help in seconds instead of hours.
Escalate complex issues with context
Issues Dynaris cannot resolve are routed to the right team member with full conversation history and suggested next steps.
Before vs After Dynaris
Resolve Support Tickets Faster
Instant responses for common questions. Smart escalation for complex ones. Book a demo.
Frequently asked questions
For detailed requirements or security review, contact the Dynaris team.
Contact Us